Will I need to pay an additional premium if my trip is delayed beyond the policy's expiration date?

The automatic extension will take effect.

If you have not completed your trip before the insurance's end date due to reasons beyond your control, your coverage will automatically extend for up to 21 days at no extra cost. 

Please refer to our Product Disclosure Statement (PDS) / Policy Wording.

Product Disclosure Statement (PDS) for Australian residents 

Policy Wordings for New Zealand residents

If you are overseas and require additional advice, please contact our Assistance team.

Assistance Team Contact Details:

Australia

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880

Alternative Number: +64 9356 2741

Email: sos@goinsurance.com.au

New Zealand

Outside of New Zealand: +64 918 2505

Within New Zealand: 9 918 2505

Email: sosnz@goinsurance.co.nz