Who can I contact in the event of an Emergency while travelling?

Should an emergency arise during your trip, it is important to contact our team so we can assist you.

In the case of emergencies while travelling, Go Insurance has a team of medical, insurance, and travel specialists to help you 24 hours a day, seven days a week.

Our dedicated team is multi-lingual and has a wealth of resources available to them to help you when you need it most.

Emergency Assistance Contact Details

Australia

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880

Alternative Number: +64 9356 2741

Email: sos@goinsurance.com.au

New Zealand

Outside of New Zealand: +64 918 2505

Within New Zealand: 9 918 2505

Email: sosnz@goinsurance.co.nz

You must notify Us as soon as practical of any serious illness
or injury sustained whilst overseas which necessitates
admission to a hospital as an inpatient or where You
anticipate Your medical expenses will exceed $2,000. This
notification must occur before any arrangements are made
for repatriation.

Please have Your Certificate Number available when
contacting Us in an emergency.