What is a Pre-Existing Medical Condition?

Go Insurance can offer cover for pre-existing medical conditions.

Pre-existing Medical Condition is defined to mean

Any physical and/or mental defect, illness, disease, condition or injury 

a. that is currently being or has been investigated or treated by a Medical Practitioner or other health professional (including dentist/s and/or allied health practitioners): 

i. Within the 90 days prior to policy issue in the case of a Single Trip policy; 

ii. Within the 90 days prior to policy issue or 30 days prior to booking a Trip in the case of an Annual Multi Trip policy; 
iii. During the original Trip if You have requested an extension of cover; and/or

b. of which You are aware or the symptoms of which You are aware at the time this policy is issued; and/or 

c. for which You take prescribed medication at the time this policy is issued; and/or

d. for which You have had surgery or consulted a Medical Practitioner in the two years prior to the issue of this policy; and/or

e. of an ongoing or recurring nature or complication attributable to the condition.      

Certain Pre-existing Medical Conditions are automatically covered under this policy for the Insured Person only. 

Go Insurance offers cover for pre-existing medical conditions subject to the inclusions and exclusions within our Product Disclosure Statement.

To check if your conditions are automatically covered, please review the PDS / Policy Wording.

If your conditions are not automatically covered, you will need to complete a medical assessment if you wish to cover your pre-existing medical conditions.

Please contact our Customer Service Team for details or refer to the PDS / Policy Wording.

 

Product Disclosure Statement (PDS) for Australian residents 

Policy Wordings for New Zealand residents

 

Australia

Customer service: info@goinsurance.com.au
Sales: sales@goinsurance.com.au

Claims: claims@goinsurance.com.au

Within Australia: 1300 819 888 or 07 3481 9888

Outside of Australia: +61 7 3481 9888

 

New Zealand

Customer service: infonz@goinsurance.co.nz
Sales: salesnz@goinsurance.co.nz

Claims: claimsnz@goinsurance.co.nz

Within New Zealand: 0800 082 647 or 9 886 8484

Outside of New Zealand: +64 9 886 8484