Lost your Passport while overseas?

Yes, we got you covered.

You are covered  up to the specified amount in your policy for the cost of obtaining an emergency passport and reasonable additional travel and accommodation expenses necessary for your return to Australia/New Zealand.

If there is no consulate nearby and you are unsure of what to do or where to go, please contact our Assistance Team. They will assist you every step of the way to ensure your safe return to Australia.

Emergency Assistance Contact Details

Australia

Outside of Australia: +61 7 3481 9880

Within Australia: 07 3481 9880

Alternative Number: +64 9356 2741

Email: sos@goinsurance.com.au

New Zealand

Outside of New Zealand: +64 918 2505

Within New Zealand: 9 918 2505

Email: sosnz@goinsurance.co.nz