You can call us and speak to our Customer Service Team or email us with your enquiry.
Our office hours are Mon-Fri 8:30am - 5pm (AEST)
If you are inquiring about sales or customer service, or if your trip has not yet commenced, kindly refer to the non-emergency contact details provided below.
Australia
Claims: claims@goinsurance.com.au
Customer service: info@goinsurance.com.au
Sales: sales@goinsurance.com.au
Within Australia: 1300 819 888 or 07 3481 9888
Outside of Australia: +61 7 3481 9888
New Zealand
Claims: claimsnz@goinsurance.co.nz
Customer service: infonz@goinsurance.co.nz
Sales: salesnz@goinsurance.co.nz
Within New Zealand: 0800 082 647 or 9 886 8484
Outside of New Zealand: +64 9 886 8484
Send us a letter
Please post all written correspondence to:
Go Insurance
PO Box 5964
Brendale QLD 4500